Call Center Representative Job at Russell Tobin, Columbus, OH

L2ZRQWNsZ2llU2kyKy9wcjkxSzh3dTQwRHc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.17/hour

Work Schedule:

Remote Training: 4–5 weeks of fully remote training

In-Office: 5 days per week after training

Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote

Key Responsibilities:

Respond to incoming calls regarding brokerage accounts with accuracy and professionalism

Assist clients with Brokerage Cash Management products and services

Support customers with online account access, website navigation, and mobile app usage

Handle general account inquiries, financial questions, and service-related requests

Maintain high service standards and achieve performance goals in a fast-paced environment

Collaborate with team members and adapt quickly to process or system changes

Qualifications:

College degree or previous contact center experience

Strong communication and customer service skills

Ability to multi-task while maintaining attention to detail

Comfortable working in a dynamic, team-oriented financial service center

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Work at office, Remote work

Similar Jobs

Sportradar

Sports Data Operator Job at Sportradar

 ...expenses(ticket, travel) What: We are looking for reliable, enthusiastic people that can track events fromcollege / professional sports in real time, from thevenue(using our mobile application +any modern iOS or Android phone/tablet) Who: You must be at least... 

FASTBRIDGE FIBER LLC

Traveling Community Sales Representative- Allentown Job at FASTBRIDGE FIBER LLC

 ...Representative , youll play a key role in expanding FastBridge Fibers presence across multiple markets. This is a highly interactive, field-based role that combines direct sales, community engagement, and regional travel. Youll connect with homeowners face-to-face,... 

LHH

Sourcing Specialist Job at LHH

 ...candidates using a variety of channels, including nontraditional and creative sourcing methods Build and maintain talent pipelines for BI...  ..., including individuals with caregiving, childfocused, or entrylevel human services backgrounds Enter sourced candidates into... 

Glasser and Glasser, P.L.C.

Entry Level Legal Assistant Job at Glasser and Glasser, P.L.C.

 ...not limited to: ~ Work with a team and individually to perform legal support tasks as directed by supervisory staff. ~...  ...projects. ~ Open files. ~ Run database searches. ~ Data entry. ~ Draft letters. ~ Review and enter data accurately into... 

Recruit Up, LLC

CFO Job at Recruit Up, LLC

 ...serves as both the senior financial steward and a strategic operational partner. In addition to overseeing all financial functions, the CFO will bring a strong operational mindset, partnering closely with sales, supply chain, and operations to improve profitability,...