Retail/Cafe Manager Job at Cōpow Foods, Coeur D Alene, ID

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  • Cōpow Foods
  • Coeur D Alene, ID

Job Description

Job Title: Retail/Café Manager 

Location: Coeur D’Alene 

Employment Type: Full-Time, Salaried Exempt 

Position Overview 

We are seeking a dynamic, detail oriented Retail/Café Manager to lead daily operations with a strong focus on sales, team development, inventory management, and delivering an exceptional customer experience. This role is responsible for maintaining operational accuracy, supporting business performance, and leading the retail & café team in alignment with company standards and culture.

A creative eye, and a zest for vibrant living through a real food lifestyle is strongly considered.

Key Responsibilities 

Reporting & Performance 

● Support P&L awareness and overall store performance 

● Report inventory, waste, and meal tracking to leadership 

● Assist with data entry and operational reporting 

● Monitor key performance metrics and drive results 

Team Leadership & Development 

● Train, coach, and manage retail/café staff 

● Lead by example in customer service, professionalism, and execution

● Support hiring, onboarding, and ongoing employee development 

● Foster a positive, accountable, and team-oriented work environment

Customer Experience 

● Ensure a standard of excellence in customer service at all times 

● Address and resolve customer concerns promptly 

● Maintain a clean, organized, and welcoming space 

Inventory & Operations 

● Oversee daily inventory management and month-end counts 

● Maintain accurate inventory records and system entry 

● Identify discrepancies and ensure timely resolution 

● Track and report employee meals and product waste 

Qualifications 

● 2+ years of experience in retail management - food strongly considered

● Strong leadership and team development skills 

● Experience with inventory management and reporting systems 

● Proficiency in data entry and basic financial reporting (P&L understanding preferred)

● Excellent organizational and communication skills 

● Ability to multitask and prioritize in a fast-paced environment

Job Tags

Full time

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