Job Description

Your new company

Hays is partnering with a leading retail real estate organization operating over 30M+ square feet across the Western U.S. The company develops and manages premier retail and entertainment destinations that serve as key community hubs.

Your new role

As the Property Manager, you will oversee the physical and financial operations of assigned retail properties, ensuring they operate efficiently, profitably, and in alignment with ownership expectations. This role may be based on‑site at a property or out of the corporate office overseeing a portfolio.

Key responsibilities include:

• Supervise and train property staff, including Assistant Property Managers and Administrative Assistants
• Prepare and manage annual operating budgets and monthly financial reports
• Enforce leases, governing documents, and regulatory compliance requirements
• Manage invoicing, rent collection, CAM reconciliations, and related financial processes
• Maintain strong tenant relations, resolve issues promptly, and coordinate move‑ins/move‑outs
• Oversee capital projects, vendor bids, Specialty Leasing, and Marketing/Merchants Association programs as needed
• Conduct regular property inspections, ensure vacant suites are lease‑ready, and monitor operational conditions
• Participate in ownership/client calls, communicate key property updates, and approve project‑level invoices

What you'll need to succeed

• Supervise and train property staff, including Assistant Property Managers and Administrative Assistants
• Prepare and manage annual operating budgets and monthly financial reports
• Enforce leases, governing documents, and regulatory compliance requirements
• Manage invoicing, rent collection, CAM reconciliations, and related financial processes
• Maintain strong tenant relations, resolve issues promptly, and coordinate move‑ins/move‑outs
• Oversee capital projects, vendor bids, Specialty Leasing, and Marketing/Merchants Association programs as needed
• Conduct regular property inspections, ensure vacant suites are lease‑ready, and monitor operational conditions
• Participate in ownership/client calls, communicate key property updates, and approve project‑level invoices

What you'll get in return

• Bachelor’s degree (4‑year college program)
• 5–8 years of experience in Retail Property Management
• Strong understanding of financial reporting, budgeting, and CAM processes
• Ability to supervise on‑site staff and oversee multiple operational functions
• Excellent communication, organizational, and leadership skills
• Ability to navigate a fast‑paced environment with multiple ongoing tasks
• Proficiency in problem‑solving, vendor management, and tenant relations
• High degree of integrity, accountability, professionalism, and diplomacy
• Strong adaptability, time‑management, and decision‑making capabilities
• Ability to maintain accurate records and adhere to established operational procedures

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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