Virtual Call Representative Job at Compass Realty Inc, Ocean County, NJ

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  • Compass Realty Inc
  • Ocean County, NJ

Job Description

Job Description: Virtual Call Representative at Compass Realty Inc

Job Responsibilities:

  • Handle inbound and outbound calls in a virtual environment to assist clients with real estate inquiries and provide excellent customer service.
  • Update client information in the database accurately and timely.
  • Follow communication scripts and guidelines to ensure consistency in customer interactions.
  • Listen actively to customer needs and resolve any issues or complaints professionally.
  • Collaborate effectively with team members to achieve performance targets and deliver high-quality service.

Essential Qualifications:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to multitask and prioritize in a fast-paced virtual call center environment.
  • Familiarity with CRM systems and basic computer proficiency.

Desired Experience: Up to 2 years of experience in customer service or call center roles.

Salary & Benefits:

  • Minimum Salary: $30 per hour
  • Maximum Salary: $32 per hour
  • Currency: USD
  • Frequency: Per hour

Job Tags

Hourly pay, Full time

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