Job Description

Job Title: Technical Writer & Proposal Specialist

Location: Saratoga Springs, NY (Headquarters)

Seeking a conscientious and meticulous Technical Writer to join our team. This role is pivotal in bridging the gap between complex geophysical software engineering and professional communication. You will be responsible for the end-to-end proposal process and the creation of high-quality technical documentation that ensures our global clients, including organizations like the CTBTO—receive clear, compliant, and user-friendly information.

Key Responsibilities

1. Proposal Facilitation & Management

• End-to-End Coordination: Manage the full lifecycle of the proposal process, from sending "Intent to Bids" and queries to procurement, to the final submission isti.com.
• Compliance & Formatting: Create technical and financial templates, integrate boilerplate text, and ensure every submission strictly adheres to procurement requirements.
• Data Management: Build complex tables for team data, manage staffing information, and format/edit staff CVs to meet RFP standards.
• Final Submission: Handle secure delivery, including PDF encryption, SHA verification, and multi-step email submissions. Maintain organized archives in SharePoint and Google Drive.

2. Technical Writing & Editing

• Documentation: Author professional user manuals, installation guides, quick-reference guides, white papers, and case studies.
• Refinement: Edit technical content produced by non-native English speakers to ensure professional clarity and tone.
• Visuals: Create and maintain infographics used across proposals and documentation to simplify complex concepts.

3. Qualifications

• Precision: Exceptional attention to detail; you catch the errors others miss.
• Communication: Excellent written and verbal skills with the ability to "write original text" that translates technical specs into value propositions.
• Reliability: A self-starter capable of managing tight deadlines and "conducting at least 2 rounds of editing" per proposal without supervision.
• Technical Savvy: Proficiency with Microsoft SharePoint, encryption tools, and document management systems.

Nice to Have Usability & User Experience

• UI/UX Advocacy: Provide critical input on user interfaces to reduce usability friction and improve the overall user experience.
• Accessibility: Ensure all digital documentation meets modern accessibility standards.

Note: If you don’t have accessibility experience, developing this skill on the job is acceptable.

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