Job Description

About IHI

At Innovative Hematology, Inc. (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.

What You Will Do

As Social Worker you will be responsible for protecting and improving the social and mental well-being and functioning of patients and families by assessing patient needs and connecting patients and families with community-based social services and resources in a multidisciplinary team environment. 

The Opportunity

• Participate in comprehensive clinic to assess the psychosocial needs of patients and families. Collaborate with the multidisciplinary team to establish an appropriate plan of care. 
• Collaborate with IHI providers during patient office visits or emergency situations to provide psychosocial services as needed. 
• Educate patients and families about available community resources; act as an advocate coordinating and connecting patients with services and assistance programs. 
• Provide therapeutic psychosocial assessment, supportive counseling, crisis intervention, monitoring via telephone, email, texting, virtual and in-person interaction in the office, home, or hospital. Contribute to the discharge planning process for hospitalized patients. 
• Contribute to discharge planning process for hospitalized patients.
• Participate in IHI events, Partners Program, camp, and other initiatives as requested. 
• Engagement in national and regional committees as assigned to support organizational initiatives.
• Monitor legislation impacting persons with chronic disorders. 
• Communicate with outside agencies and organizations to promote IHI services. 
• Coordinate with billing and insurance departments to facilitate resolution of related issues and navigating Medicaid, Medicare, and disability systems, including the application and renewal processes. 
• Commitment to ongoing continuing education and professional development.

This position requires occasional travel to patient homes, schools, and outreach clinics outside the IHI. 

Performance Requirements:

Knowledge:

• Knowledge of professional social work principles, methodology, ethics and of human psychosocial development within the family, community and culture.
• Knowledge of the use of therapeutic relationships to foster patient involvement. Familiarity with brief therapy theories/techniques and therapeutic process. Understanding of techniques for facilitating client motivation to change behavior.
• Knowledge of the social determinants of health and the impact on patients and families.
• Has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures with strong clinical assessment skills.

Skills:

• Proficient in Trauma Informed Care and evidence based therapeutic modalities (e.g. CBT, DBT, and MI).
• Proficient in de-escalation strategies and crisis intervention.
• Adept in complex case management across the lifespan.
• Skilled in client advocacy and public speaking.
• Excellent documentation skills.

Abilities:

• Ability to establish and maintain effective working relationships, resolve conflicts, communicate productively with staff, and representatives of community agencies
• Ability to work independently and engage effectively as a member of the interdisciplinary health care team.
• Ability to identify and utilize community resources.
• Ability to develop rapport and communicate effectively with patients and families from diverse backgrounds.
• Ability to demonstrate appropriate boundaries and adhering to IHI's Code of Conduct, including confidentiality, respectful communication, and responsible use of authority.

Requirements

• Minimum Master’s degree in social work required.

• Minimum 3 years experience in complex case management in a health care setting.
• Minimum 2 years experience of direct clinical experience providing therapy.
• Valid Licensed Clinical Social Worker in the state of Indiana preferred but valid Licensed Social Worker considered if currently pursuing clinical license. 
• Valid driver’s license automobile insurance is required.
• All IHI employees are expected to enable multi-factor authentication via their personal smartphone/smart device in order to access IHI systems as a requirement of the role.

Benefits

IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.

IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.

IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.

IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.

Innovative Hematology, Inc. is an Equal Opportunity Employer.

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