Senior UX Researcher & Designer
Location: Fort Worth, TX (Hybrid)
Schedule: Hybrid | Remote Monday & Friday | Onsite Tuesday–Thursday
Salary: $110,000–$130,000 + Bonus + Employee Ownership Program
About Our Client
Our client is an established and growing financial services organization headquartered in Fort Worth, TX with more than 3,500 employees nationwide. For decades, they have been committed to delivering exceptional customer experiences while investing heavily in digital transformation, user experience, and enterprise technology initiatives. As part of this continued growth, they are expanding their Experience Design organization with a newly created Senior UX Researcher & Designer position.
Position Summary
Our client is seeking a Senior UX Researcher & Designer to partner directly with the Director of User Experience in driving enterprise-wide customer experience initiatives. This role combines quantitative UX research, UX strategy, research operations, and service design to influence product direction and business decisions through meaningful customer insights.
This is not a traditional UX research role focused solely on usability testing. Instead, you'll serve as a strategic research partner responsible for owning quantitative research initiatives while helping establish scalable research processes, governance, and operational excellence across the UX organization.
The ideal candidate will be considered a power user within Qualtrics , leading end-to-end research efforts while supporting future integrations with enterprise platforms such as Salesforce.
Key Responsibilities
Required Qualifications
Preferred Qualifications
What You'll Receive
Work Environment
This is a hybrid position requiring onsite collaboration Tuesday through Thursday, with remote flexibility on Monday and Friday. Leadership promotes a flexible work environment that supports work-life balance while encouraging collaboration and innovation.
Hiring Process
If you're passionate about quantitative UX research, customer insights, and helping shape enterprise digital experiences through data-driven decision making, we'd love to hear from you.
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