Job Description

Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023 and 2025.

Security Advisory: Beware of Frauds

Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.

We are seeking a polished, dependable, and experienced Receptionist to join us full-time at our headquarters in Farmers Branch. The ideal candidate will possess strong customer service skills, the ability to multitask and manage time efficiently, and a high level of professionalism. This role is key to creating a welcoming and positive first impression for all guests and customers entering our lobby.

If you have prior reception/front desk or administrative assistant experience and enjoy a fast-paced and creative environment with a growing company, then we’d like to hear from you!

Please note that the hours for this position are 9:00 a.m. to 6:00 p.m., Monday through Friday. Candidates must be bilingual in English and Spanish.

Responsibilities

• Greet and direct visitors in a courteous and professional manner
• Answer and direct incoming phone calls promptly
• Notify staff of guest arrival and maintain visitor sign-in procedures
• Maintain a clean and organized front desk and lobby area
• Provide basic information to callers and guests
• Receive, sort, and distribute mail and deliveries as necessary
• Assist walk-in applicants as needed
• Maintain company standards to ensure high-quality service
• Build relationships with walk-in customers to ensure satisfaction and repeat purchasing
• Possess the ability to always organize and maintain a positive & productive work environment
• Assist the executive assistant and administrative assistant if/when they are out of the office if needed

Experience, Skills, & Ability Requirements

• Excellent organizational skills and attention to detail
• Must be able to multi-task, prioritize and manage time effectively
• Excellent verbal and written communication skills
• Proficiency in administrative and documentation procedures
• Ability to always remain professional and courteous with customers

What We Offer

• Health, dental, and vision benefits
• Paid parental leave
• 401(k) with employer match
• A culture of meritocracy that fosters ongoing growth opportunities
• A stable, growing family-owned company that looks after its employees

Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

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