Job Description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a friendly, service‑oriented Patient Attendant to join our Patient Experience Team! In this role, you will warmly greet and assist patients, family members, and visitors while helping them navigate the hospital and clinic. You’ll play an important part in creating a welcoming, supportive, and positive experience for everyone who enters our facilities.

What's Available:

• 40 hours/week, Full-time

• Shifts: Monday-Friday, 8:30am-5pm, weekend rotations (typically around every 8 weeks)

• Location: La Crosse Main Campus

What You’ll Do:

• Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic.

• Transport and assist patients safely, including wheelchair assistance and escorts to departments using proper safety procedures.

• Support check‑in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources.

• Monitor and maintain facility entrances and public areas, ensuring they remain clean, safe, and free of clutter.

What You’ll Need:

• High School Diploma or equivalency

• 1 year of experience working with the public

• 1 year of customer service or healthcare experience preferred

• Basic computer skills is a plus!

What You’ll Get:

• Starting pay of $16.47+ more for experience!

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more

• Career Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your career

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

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