Operations Project Manager Job at Frontline Source Group - Nationwide Staffing & Executive Sea..., Dallas, TX

K1BZSGVWTXRmeWl3Ly8xditWSzJ3T2t5QVE9PQ==
  • Frontline Source Group - Nationwide Staffing & Executive Sea...
  • Dallas, TX

Job Description

Audit and Operations Project Manager

Our client in Dallas, TX is seeking a Audit and Operations Project Manager to support a dynamic insurance company. This role is a unique blend of project management, operational auditing, and technology-driven process improvement, offering the opportunity to work across multiple business functions. This is a direct hire, onsite opportunity.

Company Profile:

Growing Life Insurance Company

Audit and Operations Project Manager Role:

As a Audit and Operations Project Manager you will play a critical role in managing operational projects, coordinating third-party administrator (TPA) audits, and driving efficiency through system enhancements and process optimization.

This role is for someone who loves technology, has a disciplined approach to processes, and the ability to manage multiple priorities in a fast-paced environment.

Project Management & Operational Support

Define project scope, objectives, timelines, and deliverables

Develop and manage project plans, including resources and dependencies

Lead cross-functional project efforts and coordinate with internal stakeholders

Communicate project status, risks, and updates to leadership

Manage project schedules and ensure timely execution

Maintain detailed documentation, reports, and records

Conduct post-project reviews and ensure proper project closure

Operations Auditing (TPA Oversight)

Support and execute operational audits of third-party administrators (TPAs)

Develop and implement audit plans aligned with organizational goals and compliance standards

Perform hands-on audits of transactions (e.g., new business, surrenders, claims)

Review documentation for accuracy, completeness, and adherence to procedures

Evaluate internal controls and identify opportunities for improvement

Prepare audit reports with findings and recommendations

Present results to leadership and track remediation efforts

Conduct follow-up reviews to ensure resolution of identified issues

Technology & Process Improvement

Partner with business and technical teams to define and document system requirements

Support implementation and enhancement of digital tools (e.g., e-application platforms)

Manage system tickets and collaborate with developers to resolve issues

Perform testing and validation of system updates and enhancements

Identify and implement process efficiencies to improve operational performance

Model Office Testing

Develop and execute testing strategies to validate system functionality and performance

Ensure accuracy and completeness of business processes through structured testing

Business & Data Analytics

Analyze operational data to identify trends, risks, and opportunities

Provide insights to support decision-making and process optimization

Special Projects

Support additional operational initiatives and cross-functional projects as needed

Supporting an upcoming TPA audit, including transaction sampling, documentation review, and reporting

Assisting with implementation of a new electronic application (e-app) platform, including business requirements and testing

Managing and resolving system and process improvement tickets to enhance efficiency and data accuracy

Audit and Operations Project Manager Background Profile:

Bachelor’s degree in Business or related field (or equivalent experience)

Minimum 5 years of experience in insurance operations, project management, auditing, or a related field

Experience with life, annuity, or health insurance products these products include Supplemental Health or Medicare Supplemental (at least one required; annuity experience preferred)

Experience working with third-party administrators (TPAs)

Exposure to system implementations or digital transformation initiatives

Completion of insurance industry training programs (e.g., LOMA)

Background in auditing, compliance, or operational quality review

Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)

Proven ability to manage multiple projects and priorities simultaneously

Experience working with processes, controls, and operational procedures

Strong interest and comfort working with technology and systems

Adaptable and comfortable working in a role that blends multiple functions

Features and Benefits:

Salary plus bonus

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life and ADD Insurance

Voluntary Life and ADD Insurance

Discount Card Benefits Program

Flexible Spending Accounts – Medical & Dependent Care

401(k) Plan

Job Tags

Work at office, Flexible hours

Similar Jobs

The H&K Group

Day-Time Maintenance Technician Job at The H&K Group

 ...Douglassville Quarry, a division of the H&K Group, Inc., is looking for a Maintenance Technician to support production and maintenance. The ideal candidate is safety focused, action oriented, pays attention to detail, and excels at teamwork. A CDL license is not... 

Snaphunt

Data Entry Clerk Job at Snaphunt

The Role: As a Data Entry Clerk, you will play a crucial role in maintaining accurate and up-to-date records within our organization. You will be responsible for entering, updating, and managing data across various platforms while ensuring data integrity and confidentiality...

The Eye Center

Optometrist Job at The Eye Center

Introduction We are seeking a dedicated and skilled Optometrist to join our team. The ideal candidate will have a passion for providing exceptional eye care and improving the vision health of our patients. As an Optometrist, you will have the opportunity to collaborate...

Celanese

Environmental, Health & Safety Manager Job at Celanese

Our site in Bishop, Texas currently has an exciting opportunity for anEH&S (Environmental, Health and Safety) Manager. The Site EH&S Manager is responsible for leading the ongoing development, implementation and continuous improvement of the Bishop Plant environmental... 

OnWay Transport

Medical Courier Delivery Driver Job at OnWay Transport

 ...Job Description Medical Courier Delivery Drivers Vehicle Type: (Car, Minivan, SUV, Cargo / Sprinter Van)~ On Way Transport is looking for Medical Couriers, Delivery Drivers, and DSPs (Delivery Service Providers) to deliver critical, time-sensitive medical supplies...