Job Description

SUMMARY: This position prefers eight to twelve years of experience in general human resources or related functions. The HR Manager will administer the human resources policies, procedures and programs. The HR Manager will carry out responsibilities in the following functional areas: recruitment, departmental development, Human Resource Information Systems (HRIS), training and development, benefits, compensation, and organizational development. This role will require experience with cross-cultural communication and strong alignments with leadership. In addition, the role will require someone who is comfortable navigating structured environments and bridging communication across teams, experience in language gaps, indirect communication, and hierarchical leadership. In addition, working with a global team and expatriate employees/managers is a major plus. This HR Manager position requires a team mindset and the willingness to perform all required duties within the HR group at any time. The ideal HR Manager candidate will be someone who is highly patient, comfortable asking the same question multiple ways, emotionally steady under pressure, culturally adaptable, not easily offended or defensive, and detail-oriented in communication. This position will report to the company's managing director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participate in the processing of company payroll, including overtime calculations for exempt employees.
• Global HR system (GHR) and local HRIS system entries.
• Participates in the company’s visa processing roles.
• Assists in the facilitation of the training and development needs of the company, up to an including the recording and reporting of training development plans and tracking of training provided.
• Identifies and monitors the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
• Communicates with the management team about significant problems that might jeopardize the achievement of company goals and those that are not being addressed adequately at the line management level.
• Participates in the employee orientation, development, and training programs as required.
• Develop company employee communications as required (global and local).
• Enroll/change/terminate company insurance benefits for all employees.
• Broker negotiations for health and group benefits.
• Prepares periodic reports for management as necessary.
• Participate in internal HR audits as necessary.
• Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
• Provides day-to-day assistance for benefits administration services. Assist employees with benefit resolutions as needed.
• Complies with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company exposure to lawsuits.
• Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
• Assumes other responsibilities as assigned by the Human Resources Manager.

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s degree or equivalent in Human Resources or a related field preferred.
• Professional in Human Resources (PHR) certification highly preferred.
• Eight-twelve (8-12) years’ experience in a generalist background of employment, compensation, employee relations, and management skills in principles and people.
• Bilingual English/Korean preferred.
• High energy level and comfortable performing multifaceted projects in conjunction with day-to-day activities.
• Broad knowledge and experience in employment laws and practices, compensation, and employee relations.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Excellent oral and written communication skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent interpersonal and coaching skills.
• Ability to get along with diverse personalities, tactful, mature, and flexible. Participate management style.
• Ability to work under global HQ pressure and manage with language gaps.
• Excellent organizational skills.

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