Robinson Unmanned (formerly Ascent AeroSystems) is the uncrewed aircraft systems (UAS) business unit of Robinson Helicopter Company. Focused on designing and manufacturing all-weather, high-performance UAS from 249g to 1,500 pounds, Robinson Unmanned combines modular open system architecture, advanced autonomy technologies, and robust, full-scale manufacturing expertise to deliver scalable, aerospace-grade, unmanned VTOL capabilities across mission-critical industrial, civil and defense markets, all while reducing human risk and increasing operational efficiencies.
As you consider your next career move…
If this describes you, please read on!
We are seeking a hands-on, execution-driven Head of Operations to lead, scale, and transition our operational functions across procurement, customer fulfillment, production, flight operations, and technical support. This role is responsible for turning strategy into action — building processes, developing teams, and ensuring we deliver safe, high-quality products on time.
This is a critical role for someone who thrives in a fast-paced, technical environment and is energized by building systems that work.
What You’ll Do
The Head of Operations is responsible for leading end-to-end operational execution across supply chain, production, quality, and customer support functions within a high-growth drone manufacturing environment. This role guides supply planning, procurement, and inventory management to ensure material availability while optimizing working capital and mitigating supply chain risk. The manager is integral to the production planning and execution process, cost control, and adherence to quality management standards. Additionally, the role manages the customer support ticketing process, ensuring timely resolution of technical and service issues, capturing field feedback to inform product improvements, and maintaining high levels of customer satisfaction. The Head of Operations partners closely with Engineering, Sales, and Finance to align operational capacity with forecasted demand and strategic growth objectives.
Lead Operational Execution
Supply Chain & Production
Technical Support & Product Readiness
Flight Operations & Customer Support
Metrics & Continuous Improvement
What You Bring
This is an opportunity to build and lead operational excellence in a growing company where safety, quality, and execution matter.
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