Front Desk Agent - CdA Resort Job at Coeur d'Alene Resort, Coeur D Alene, ID

OC9JQmQxSWpleSsxKy9sby8xQzJ3dTg3RFE9PQ==
  • Coeur d'Alene Resort
  • Coeur D Alene, ID

Job Description

Now Hiring: Front Desk Agent at The Coeur d'Alene Resort
Be the welcoming face of our lakeside destination

About The Coeur d'Alene Resort:
The Coeur d'Alene Resort is celebrated for its stunning lake views, luxurious amenities, and unmatched guest experiences. We are looking for enthusiastic Front Desk Agents who are passionate about hospitality and enjoy creating lasting impressions for our guests.

The Role:
As a Front Desk Agent, you will be the first point of contact for guests, ensuring smooth check-in and check-out experiences while providing warm, attentive service. You'll help guests feel at home by answering questions, handling reservations, and offering personalized recommendations about the resort and surrounding area.

Key Responsibilities:

  • Welcome and assist guests with check-in, check-out, and room assignments

  • Manage guest reservations and process payments accurately

  • Provide information about resort amenities, services, and local attractions

  • Respond promptly and courteously to guest requests and concerns

  • Maintain front desk area in a professional, organized manner

  • Communicate effectively with other departments to ensure guest satisfaction

  • Follow all safety, security, and confidentiality standards

What We're Looking For:

  • Previous front desk, hotel, or customer service experience preferred

  • Strong communication and interpersonal skills

  • Professional appearance and positive attitude

  • Ability to multitask and remain calm under pressure

  • Proficiency with computers and reservation systems a plus

  • Flexible availability, including evenings, weekends, and holidays

Why Join Us:

  • Work in a world-class lakeside resort with a welcoming team

  • Opportunities for growth and cross-training within the resort

  • Access to employee benefits, discounts, and resort-wide perks

Benefits & Compensation

Daily Perks:

  • Employee meals

  • Free parking

  • Uniforms provided with in-house laundry service

  • 20% discount at all resort restaurants

  • 10% discount at participating local businesses

  • Free daily cruises (subject to availability)

  • Discounted room and golf rates

Health & Wellness:

  • Medical, dental, vision, and life insurance (available to full-time employees after 60 days)

  • Access to an on-site clinic exclusive to resort employees with benefit coverage

  • Flexible reimbursement plan

Retirement:

  • 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

  • After 6 months: 7 days

  • After 1 year: 10 days

  • After 2–4 years: 15 days

  • After 5+ years: 20 days

Holiday Pay:

  • Time and a half for hours worked on Thanksgiving and Christmas

Job Tags

Full time, Local area, Immediate start, Flexible hours, Afternoon shift

Similar Jobs

Silicon Tek Inc

MDM Lead (Healthcare FHIR/CDA) Job at Silicon Tek Inc

 ...Role - MDM Lead (Healthcare FHIR/CDA) Location Remote Role Overview: Ascension is seeking a Master Data Management (MDM) Lead/Product Manager to join our Data Delivery and Governance team. Working under the direction of the Product Director, you will drive... 

ServiceMaster 1st Choice

Lead Water Restoration Technician Job at ServiceMaster 1st Choice

Senior Water Restoration Technician Pay: $41,600 $60,000 per year Job Type: Full-time Work Location: In person Schedule: ~8-hour shifts ~ Overtime available ~ On-call rotation required Job Purpose The Senior Water Restoration Technician is ...

Environmental Resources Management (ERM)

Consulting Director, Regulatory Analyst (Utilities/Power/Renewables) Job at Environmental Resources Management (ERM)

**Join ERM as a Consulting Director and Shape the Future of Power and Renewables in California****ERM** is seeking a visionary **Consulting Director, Planner/Regulatory Specialist** to join our high-growth Capital Project Delivery team. This is more than a jobit's a leadership... 

TalentBurst, an Inc 5000 company

Senior Medical Writer Job at TalentBurst, an Inc 5000 company

 ...Medical Writer IV Duration: 6-12 months from the start date of the worker with possibility to extend contract Location: St. Paul...  ...clinical research domains Preferred: Degree in biomedical sciences, medicine, or a related field CER writing experience... 

Lensa

Hospital Security Officer Job at Lensa

 ...partners with DirectEmployers to promote this job for Securitas Security Services USA, Inc.. Clicking "Apply Now" or "Read more" on...  ...collected there is subject to their terms and privacy notice. Hospital Security Officer Wage: $20.00/ hour Position Requirements...