Job Description

Now Hiring: Senior Account Manager – Advertising, Brand & Creative Communications

We are seeking an experienced and strategic Account Manager to support Advertising, Brand, and Creative Communications initiatives. This role serves as a key advisor and primary point of contact for internal clients, driving integrated communications strategies that align with business objectives.

Key Responsibilities:

• Serve as the lead Account Manager and communications strategist, supporting the development, execution, and evaluation of integrated communications plans
• Act as the primary point of contact for clients, managing projects from intake through delivery, including timelines and budgets
• Build and maintain strong client relationships by understanding business goals, audiences, and key challenges
• Collaborate with Creative Services teams (copywriters, designers) to ensure high-quality, on-strategy deliverables
• Partner with digital communications teams to enhance online marketing channels and ensure process alignment
• Coordinate across Corporate Communications stakeholders to ensure consistent messaging and execution
• Provide insights and reporting to support ongoing communications planning and performance evaluation
• Support after-hours storm/crisis communications as a secondary Account Manager (1–2 months annually)

Basic Qualifications:

• Bachelor’s degree in Communications, Journalism, Public Relations, English, or related field
• 8+ years of account management experience in advertising, branding, or marketing communications
• Strong background in project management, analytics, and integrated campaign execution
• Proven experience delivering multi-channel campaigns (print, digital, video, social, radio, etc.)
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel, SharePoint)
• Experience with work management systems (e.g., Workamajig)
• Ability to build and maintain strong client relationships and provide strategic communications counsel
• Comfortable working in a highly matrixed, fast-paced environment
• Strong independent work ethic with the ability to collaborate across teams
• Experience aligning communications strategies with measurable business outcomes

Preferred Qualifications:

• Experience in the energy industry
• Familiarity with Kanban principles or workflow management methodologies

Additional Details:

• Occasional overtime required to support special projects or crisis response (~10–15% annually)

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